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Refund & Weather Policy

Refund Policy

True Lacrosse has a no cash refunds policy.  In a circumstance where a refund is issued, it will be in the form of a credit valid for one year from issue date.

Procedures to receive Credit

  1. Fill out and submit the Refund Request Form and obtain a valid Medical Document if the request is due to injury.

 

  1. Send the Medical Document and Refund Request Form to address below.


Email to: refunds@truelacrosse.com
 

  1. True Lacrosse will respond within 10 business days with your refund status.


**No refunds will be given for weather cancellations or partial attendance**

 

 

 

Weather Policy

All events will be conducted rain or shine.  We will only cancel events when a park district where the event is to be held shuts down a field. There will be no make-up games for those cancellations.